Start a conversation

Articles

AlertFind Sales and Renewals Information

  • Contact Your Renewals Rep or Update Your Billing Information

    Overview You would like to contact your Renewals Rep or update your AlertFind Billing information such as the primary contact, address, phone number, or other information related to your account. Info...

  • Checking an AlertFind Customer's Maintenance Agreement Status and Contract Details

    Overview You need to check the status, expiration date, charges, or services included in AlertFind Support Maintenance Agreement contract. Solution All contract inquiries should be directed to renewal...

  • Invoice From MessageOne is for AlertFind

    Overview When you receive your AlertFind Invoice you notice that it is from MessageOne and not AlertFind and you want to ensure that it is legitimate or you may have other questions related to your in...

  • AlertFInd Invoice

    Overview You might want to get an invoice for AlertFind services for any particular year. Information Reach out to your Account Manager/Sales Team regarding the invoice by email renewals@aurea.com...

  • AlertFind Decommission Request

    Overview You might want to decommission your AlertFind instance if you have decided not to renew your subscription, end your contract, and delete your data. Information Once the contract is terminated...

  • Add AlertFind Language Pack

    Overview If you are going to use AlertFind to send notifications or need a hotline in languages other than English you might want to enable support for those languages by purchasing a language pack. I...