Overview

If you are utilizing AlertFInd Jive Integration you might want to change field used in Jive as a source of Phone Device numbers.

Information

Please create the field you would like to utilize for integration in Jive (contact Jive support if you need help) and contact AlertFind support to use that field as a new source of phone numbers in AlertFind.

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Prerequisites

Jive field name which is currently used as a source of information for AlertFind

New Jive field.

Solution Steps

Escalate the issue to Professional Services Team using JVPROFSVCS  Jira project to configure Jive workflow connector.

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