Overview

If you are trying to open AlertFind portal you might notice that it is not available and you are getting "This site can’t be reached" error.

Information

Check https://status.alertfind.com/, double-check that you are using the correct URL, and try to access the portal from a different connection.

• https://plano.alertfind.com
• https://chicago.alertfind.com
• https://london.alertfind.com

If you are getting the same error it is an indication of a problem with the portal, please contact support to report the issue and resolve it.

<supportagent>

Solution Steps

Escalate the issue to Saas Operation Team by creating a Jira ticket under CENTRAL project which is going to include:

• Portal URL.
• Error message.

</supportagent>