Overview

In AlertFind you will see a different Notification Template Library depending on your Team context and the position of your team within the hierarchy of your organization. When viewing Notification Templates you can view the templates of subordinate teams. However, you cannot view the Templates of teams your team is subordinate to. If the list of notification templates does not appear correct, check your team context.

Solution

View Your Team's Template Library

1. In the left menu bar Administration section, select Teams to display My Teams page
   
   
2. On the My Teams page, select the desired team
   
   
3. In the left menu bar Notifications section, select Manage Library
   
   
   By default, the system will only display Templates that are available to your Team. In order to include Templates that belong to Sub-Team(s) you have permissions to, click the Show Sub-team button. Note that a subordinate team cannot view the Templates of a superior team. The Global team context can view all Notification Templates.