Overview

AlertFind Notifications can be re-sent to users who have not yet responded to the Notification. Resending a Notification is not automatic and must be done manually. AlertFind considers resent Notifications to be part of the original Notification and tracks them, and their associated responses, as a continuation of the original notification.

Solution

1. From the left navigation menu, Administration section, click Teams, and then from the page displayed, select the team for which you want to view notifications.
   
   
2. From the left navigation menu, Notifications section, click Sent Notifications to view the Sent Notifications page for the selected team's active, non-archived notifications.
   
   
3. Locate the Notification to resend in the Notification Details column, and double-click the subject of the Notification to display the Viewing Notifications page.
   
   
4. Click the Resend to Non-responders button. The Notification will be re-sent only to users who did not respond. These users will be listed in the To... field.
   
   
   
5. Click Send to re-send the Notification.

The Result Log (in the All Recipients tab) for each of the non-responders will show the date and time the Notification was resent to that user.