Overview

In AlertFind Broadcast Groups are used to notify every member of the group simultaneously. You can create an unlimited number of Broadcast Groups that can contain other Broadcast Groups and Smart Groups. Escalation Groups cannot be included since they do not allow for simultaneous messaging. 

Solution

1. Select the team context in which the group will be created
   
   
2. From the left navigation menu click Groups > Broadcast Groups
   
   
3. Click the New button at the top of the page
   
   
4. In the Group Name field, enter a name for this group. This is a required field. Group names must be unique within a group type
   
   
5. In the Description field, enter an optional description of the group
   
   
6. If a Group Quick Launch ID is to be used for this group, type the code in the Quick Launch ID field. Group Quick Launch IDs are alphanumeric, with no spaces or punctuation allowed. If a letter is entered, AlertFind automatically converts it to a number that can be easily entered on a keypad. After the Broadcast Group is created, the number will be displayed after the Group Quick Launch ID. Alternatively click Auto Generate Unique ID to generate a random Quick Launch ID for this group
   
   
7. Click Save to move to the Group Membership tab of the Viewing Group dialog box
   
   
8. Click the Manage Membership button to bring up the Group Membership Editor dialog box
   
   
9. In the Users tab, select the names of users to be added to this group. Use the search field provided to search by name or filter using the Criteria Editor. See Filtering Lists for instructions on using search and Criteria Editor tools
   
   
10. Click Add Selected to move them to the Members list
    
    
11. To add other groups to this broadcast group, click the Broadcast Groups or the Smart Groups tab. Select the groups to add and click Add Selected to move them to the Members list
    
    
12. Click Close to finish adding members to the group
    
    
13. Click Close to return to the Broadcast Groups page where your newly created Broadcast Group will be listed

Back to top