Overview

If you are using AlertFind to send SMS and Email notifications you might want to know how recipients can opt-out of further notifications for compliance reasons.

Information

Unsubscribe Email Command

Reply with "unsubscribe" to AlertFind email notification.

Unsubscribe SMS Command

AlertFind uses the shortcode 55626 as the cell phone "address" when sending or replying to an AlertFind text. More about supported commands.

The Unsubscribe command is an SMS message containing one of the following values:

• English
• unsubscribe
• stop
• end
• quit
• cancel
• French
• arret 

Commands are not case-sensitive.

When the AlertFind contact number receives one of the above commands, it responds by:

• Sending a confirmation SMS to the device indicating that no further messages will be sent.
• Sending an email to the user's primary email address indicating that the device has been disabled.
• Disabling the associated device within AlertFind so no further SMS messages can be sent to the device.

Resubscribing User's Device

To resubscribe to SMS or Email notifications, the user must contact their AlertFind administrator to have the device enabled. See "Enabling or Disabling Devices."