Overview

If you are going to use AlertFind to send notifications or need a hotline in languages other than English you might want to enable support for those languages by purchasing a language pack.

Information

Contact your Account Manager by sending an email to renewals@aurea.com.

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Prerequisites

• EPA Admin or EPA Management role.
• Request from Account Management that customer has purchased a language pack and it should be activated.

Solution Steps

• Impersonate Customer's AlertFind Instance.
• Click Application Settings.
• Click Edit.
• Scroll Down to Notification Parameters.
• Check checkboxes against required language pack(s) in Authorized Voice(S) section.
  
• Click Save.

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