AlertFind Administration articles
Overview AlertFind's SmartContact feature checks your database of users for missing contact information and automatically contacts them through a series of email messages requesting them to provide th...
Overview When you attempt to access the AlertFind Status page at status.alertfind.com you are presented with a page that says, Service Unavailable followed by The server is temporarily unable to servi...
Overview The Sites feature allows the definition of geographic-based assets, such as Main Campus, Building 7, or Oil Rig 1. Groups of users can then be associated with each of these Sites. Once a Site...
Overview In order to gain access to all of the AlertFind Support tools and contact the Support Team, create an account on the AMS AlertFind Support Portal. Solution Open the AlertFind Support Portal C...
Overview As an AlertFind customer, you may have received an email invitation to Aurea Worx and are want to know what this is and whether it is legitimate. Information Aurea Worx is a new customer com...
Overview You would like to ensure that your users' contact information is kept up-to-date using the AlertFind SmartContact system to automatically generate reminder emails when contact information is ...
Overview You would like to add imported time zone values to your roster data. This can be done during the initial roster import configuration or later as a change request if time zones were configured...
Overview You would like to modify your AlertFind Company Information, such as the name that appears when SMS Notifications are sent. AlertFind's Application Settings allow you to set general company i...
Overview You might notice that while you are trying to send notifications some devices are no longer available. Prerequisites Admin role. Solution This might be because some devices were disabled. Che...
Overview You might notice that your AlertFind access hasn't been blocked even though the target contract expiration date has already passed and you are expecting access to be disabled. Information Con...