Articles related to AlertFind notifications
Overview You might want to specify a particular response code for AlertFind text (SMS) notifications unification and user convenience. Information Text response codes are randomly generated depending ...
Overview You might find that text (SMS) message notification format looks confusing, incorrect or you have received something you weren't expecting, e. g. you have configured Abbreviation value in not...
Overview In the AlertFind Launch Center users with permissions can click Compose to send out a Notification that requires a response. You would like to either modify this template or hide the Create o...
Overview When you send an AlertFind Notification that requires a response, users who are in Zambia while trying to respond receive the message, Replying is not supported for this sender. Information A...
Overview If you would like to attach a file to your email notification you might notice that any attachment larger than 5MB will be rejected with an error. Information AlertFind email notifications on...
Overview You might notice that your AlertFind email notifications are being quarantined by your mail service. This might be a result of a missing or incorrectly configured SPF record. Information You ...
Overview You might want to send a notification that only notifies the first available device in user's personal escalation list and stops afterwards. Prerequisites Admin or Team Leader role. Solution ...
Overview You might notice that text (SMS) notifications have hotline confirmation prompts ...or call +XXXX to reply., if you are using Hotline feature. You might want to remove those prompts and allow...
Overview You might notice that a text message notification hasn't been received after you've sent it. Information The first step would be checking notification logs. If you were not able to figure out...
Overview You might get multiple reports from users who were not able to listen to voice notifications after pressing 1 because calls were being disconnected. Information Check call logs, if you will f...