Articles

Articles related to AlertFind notifications

• AlertFInd EMS Integrated Custom Notification is not Delivered as Text (SMS)

  Overview You might notice that after sending EMS Custom Notification it is not being delivered as a text (SMS) notification to recipients' AlertFind phone numbers. Information Even though you might be...

• Unable to Send AlertFind Notifications

  Overview If a team leader is trying to send an AlertFind notification they might notice that they are not able to send it. Prerequisites Admin permissions Solution This issue might be caused by the la...

• AlertFind Email Notifications are Limited to 4096 Characters

  Overview If you are sending AlertFInd to send email notifications you might want to increase the maximum character limit of 4096 characters. Information Alertfind notification editor has a limit of 40...

• AlertFind SMS Responses are not Registered

  Overview You have sent an AlertFind SMS notification and responded to it via SMS but your response hasn't been recorded and notification escalation hasn't stopped. Information This might be a result o...

• AlertFind SMS Notification is not Delivered - Escalation Profile Issue

  Overview You have sent an AlertFind notification but haven't received it on your SMS device. Information This might be a result of an incorrectly configured personal escalation profile which is not ut...

• Character String at the Bottom of an AlertFind Email Notification

  Overview If you are sending AlertFind email notifications you might notice that each email notification has a string of characters at the bottom of the email, e. g.: -- M1-Code: mr2285a8157a86oo1e0822...

• Change AlertFind Email Notifications From Address

  Overview If you are sending AlertFind email notifications you might notice that they are sent from @alertfind.com domain by default. It's likely you might want to change that domain to your own domain...

• AlertFind SMS Notification not Delivered - Carrier Problem

  Overview If you are sending AlertFind SMS text messages you might not receive them on your phone, while other users are able to receive them. Information Confirm if other devices are able to receive S...

• AlertFind Voice Notification Stops After 1 Attempt

  Overview If you are sending AlertFind voice notifications you might notice that AlertFind stops notifying users after 1 attempt, however system is configured for several retries. Information This migh...

• Cannot Paste Formatted Text into Some AlertFind Templates

  Overview If you are using AlertFind templates, you might notice that while trying to copy and paste a formatted message into the template that you have created previously. it does not paste the format...