Articles

AlertFind articles related to Manual and Automated Roster Imports

• How do I import a roster into the AlertFind system?

  Overview When you need to process a roster, AlertFind provides the Automated Roster Import Tool to enable you to import rosters of User, Team, and Site data into your AlertFind system. Prerequisites Y...

• "Unexpected error occurred while importing file." in AlertFind

  Overview While attempting to import a Roster you receive the error message, Unexpected error occurred while importing file. Please contact support to check logs for more details. Solution There are a ...

• AlertFind Error: The uploaded file has no any data to import

  Overview When attempting to import a Roster in AlertFind you receive the error message Error: The uploaded file has no any data to import Solution This error occurs when the import file is not saved i...

• Users in Import File Do Not Appear in AlertFind After Import

  Overview After adding users to the file you use to import users into your roster and importing the file, you notice that the user count in AlertFind and your import file are different and several user...

• AlertFind Python Script Failed to Generate XML for Customer

  Overview When attempting to import a Roster in AlertFind you receive the following error message: Error!Python script failed to generate XML filefor customer: CUSTOMER_NAME whileconverting csv file/al...

• AlertFind Error: Uploaded Compressed File Have Packaged [FILE_NAME] But It's Not Configured in Mapping File

  Overview While manually importing an AlertFind Roster, you receive the error message, ERROR: Uploaded compressed file have packaged [FILE_NAME.csv] but it's not configured in mapping file [FOLDER/MAP_...

• AlertFind Roster Import Failed - Exceeded Limit of 50%

  Overview After running a manual Roster Import you receive a notification that the import failed. Errors in the results email are preceded by a warning similar to, Warning: 65% (650 of 1000) of <FIELD_...

• AlertFind SFTP Roster Import Failed

  Overview After uploading your most recent Roster to the AlertFind SFTP site you notice that your Roster is not being updated and that the import has failed. Solution This error occurs when the SFTP im...

• AlertFind Error: Maximum View State Size Limit (170KB) Exceeded

  Overview When attempting to import a Roster into AlertFind you receive the following error message: Error: Maximum view state size limit (170KB) exceeded. Actual view state size for this page was ###....

• AlertFind Error: CSV File [FILENAME] Header Has 20 Column(s) While Line Number 11 has 21 Column(s)

  Overview You are attempting to import your Roster into AlertFind and you receive the following error message: Error!CSV file [FILENAME.csv] header has Xcolumn(s) while line number N has Ycolumn(s). Ev...