Articles

AlertFind articles related to Manual and Automated Roster Imports

• Add AlertFind Custom Fields

  Overview If you are using AlertFind roster import to collect user data you might want to add custom information, e. g. Manager Name, Manager ID to be able to notify users using those custom fields as ...

• Users Deleted from AlertFind Roster are still Present

  Overview If you are utilizing AlertFind automated roster import using Workday connector you might notice that users who should have been removed are still present. Information This might be a result o...

• Why Was My Automated Import Delayed?

  Overview You have configured scheduled, automated imports of your AlertFind roster and notice that it was run after its scheduled time and you want to determine the reason why. If you check the logs y...

• AlertFind Workflow Connector Password Update for Roster Import

  Overview You might notice that roster import is not happening and contact information is not being synced if the password that is utilized by AlertFind workflow connector to connect to your system and...

• Roster Import Process is Failing. ADP Connector Authentication Information Required

  Overview You might notice that your automated roster import process is failing if workflow ADP authentication information is missing or configured incorrectly. This might be a result of authentication...

• Check AlertFind Import Results History

  Overview You might need to check AlertFind Import Results History. Solution Prerequisites AlertFind Admin role. Follow the steps below to check import results history: Log in to AlertFind Open AlertFi...

• Users are Duplicated after Import

  Overview If you are using roster import you might notice that some users are duplicated after the import. Information This might be a result of manual user creation from AlertFind portal UI, in case m...

• Setup Custom AlertFind Connector for HR system

  Overview If you are using HRIS (e. g. Dayforce , ULTI Pro, etc.) you might want to set up an AlertFind connector for roster import to utilize Dayforce user data. Information Contact Support in order t...

• Automated Roster Import is Failing due to MAP File issue

  Overview If you are using AlertFind roster import you might notice that automated import process stopped working suddenly. Information This might be related to a problem in the configuration MAP file,...

• Automated Roster Import is not Happening due to Connector Issues

  Overview If you are using automated AlertFind import you might notice that even though the file has been uploaded, account data hasn't been updated automatically. Information This might happen due to ...